| Q1. who are we? |
| We are based in Zhejiang, China, start from 1990, sell to Western
Europe(40.00%),North America(30.00%),Southern
Europe(10.00%),Northern Europe(10.00%),Eastern Europe(10.00%).
There are total about 101-200 people in our office. |
| Q2. What is the payment terms acceptable ? |
| Normally T/T is appreciated. L/C for old customers only. |
| T/T: 30% deposit before production, balance before shipment. |
| L/C at sight |
| Q3.How about bulk orders? |
| A: Custom logo or brand name according to customer's needs. Color
and size is customizable based on clients' detailed requirement.
OEM or ODM order is highly welcome. Sample is needed for product
detail review before bulk order production. |
| Q4. How about wholesale service for small to medium orders? |
| A: In order to support clients' business, we will prepared some
stocks for many hot sale models in advance, so that we can sell
small quantity products to you each time.Feel free to communicate
with us for what you need, so that we can ship to you directly and
efficiently. |
| Q5. Can I have a sample to check? |
| Sure,we can send you the samples for free, once the order is
confirmed. |
| Q6: How do you make our business long-term and good relationship? |
| A:1. We keep good quality and competitive price to ensure our
customers benefit ; 2. We respect every customer as our friend and
we sincerely do business and make friends with them, no matter
where they come from.hiluke always with you ! |
| Q7. How do I know if my order has been received? |
| When we get your order by mail or fax, we will sign back the PI to
you by mail or fax. We'll also email you to confirm we have your
order. |
| Q8. How can I check the latest prices? |
| We've always got special offers for you. With so many great deals,
you could find that lots of products are cheaper than you thought! |
| Q9: When can I get the price? |
| A:Usually we quote within 24 hours after we get your inquiry. |
| Q10.How can I get more details about products on this website? |
| For more information on any products featured on this website (how
to set up, what the product is made from, compatibility,
after-sales service, warranties and so on), please contact us. |
